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The Gaia Centre for Holistic Therapy,

17 Frederick Street, Loughborough,

Leicestershire, LE11 3BH


Tel: 01509 556101

© Copyright 2012 - Active Recovery - All Rights Reserved.

Active Recovery Privacy and Anti-Spam Policy


Active Recovery uses information collected from our registered clients, students, and visitors to our web sites to enhance the services we offer to you and to improve your experience of our services. We take privacy very seriously. This privacy policy sets out details of the personal information we collect about you, and ways in which we may use that information.

Note: All information is collected lawfully and in accordance with the Data Protection Act 1998. In addition every attempt is been made to ensure our email policy compiles with:

The Privacy and Electronic Communications (EC Directive) Regulations 2003.

When Do We Collect Personal Information?

Active Recovery collects personal information from you, such as your email address, when you register to become an Active Recovery or Gaia client/student of the Active School of Complementary Therapy, subscribe to the Activity Information Bulletin, and/or request/download any information from our websites. You may also be contacted and asked whether you would like to receive information from Active or other allied companies, or to take part in surveys about Active to help us improve our services; your participation would be strictly voluntary.

privacy policy

For What Purposes Will The Personal Information Be Used?

If you are an Active/Gaia client, or ASCT Student, we may use the personal information for the purposes of:

  1. Reminding you of payments due or requesting payment from you
  2. Sending you our Monthly Information Bulletin (provided you have opted in)
  3. Informing you of new services, courses, or special offers, provided that you choose to receive this information
  4. Informing you of any service related changes affecting your use of the Active web sites, and any new features and functionality (e.g. the introduction of a new e-mail contact)
  5. Assessing and developing our operations and related services and/or products
  6. Informing you of any products and services offered by other companies that we think may be of interest, provided that you choose to receive this information*
  7. Verifying that you are an authorised clent/student if you contact Active Recovery (for reasons of security, you may be asked for some of the details you provided during any registration process).
  8. Contacting you to ask whether you would like to take part in a research survey to help us improve our services.

If you are an Active/Gaia client, or ASCT Student, you may, at any time, change your mind about receiving information from us, or other companies, in the future. If you initially chose to receive such information, and subsequently you no longer wish to receive information about either our products and services or those of third parties, notify us by e-mail. If you receive communications from us that you have not agreed to, please reply to that message with the word Remove in the subject line, to permanently remove your address from our database.

* If you choose to receive information from other companies we may sometimes, with your permission, disclose your personal information those companies. We will only do so where those companies have undertaken not to use your personal data for any purpose other than to provide information to you. If you decide that you no longer want to receive information from a particular company, you should contact that company directly. You should be aware that if you choose to give any personal information to another company, the uses to which that information may be put would be by that company's privacy policy. Our policy will no longer apply.