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Active Recovery Privacy and Anti-Spam Policy
Introduction
Active Recovery uses information collected from its registered clients, students and visitors to this
web site to enhance the services we offer to you and to improve your experience of our services.  
We take privacy very seriously.  This privacy policy sets out details of the personal information we
collect about you, and ways in which we may use that information.

Note: All information is collected lawfully and in accordance with the Data Protection Act 1998. In
addition every attempt is been made to ensure our email policy compiles with:


When Do We Collect Personal Information?
Active collects personal information from you, such as your email address, when you register to
become an Active Recovery client/student of the Loughborough School of Complementary
Therapy, subscribe to our newsletter, and/or request any information from this website. You may
also be contacted and asked whether you would like to receive information from ourselves or
other allied companies, or to take part in surveys about Active to help us improve our services;
your participation would be strictly voluntary.

For What Purposes Will The Personal Information Be Used?
If you are an Active client, we may use the personal information for the purposes of:
  1. Reminding you of payments due or requesting payment from you.
  2. Sending you the Monthly Newsletter.
  3. Informing you of new services, courses, or special offers, provided that you choose to
    receive this information.
  4. Informing you of any service related changes affecting your use of the Active web site, and
    any new features and functionality (e.g. the introduction of a new e-mail contact).
  5. Assessing and developing our operations and related services and/or products.
  6. Contacting you to ask whether you would like to take part in a research survey to help us
    improve our services.
  7. Informing you of any products and services offered by other companies that we think may
    be of interest, provided that you choose to receive this information*.
  8. Verifying that you are an authorised clent/student if you contact Active Recovery (for
    reasons of security, you may be asked for some of the details you provided during any
    registration process).

If you are an Active client, you may, at any time, change your mind about receiving information
from us, or other companies, in the future. If you initially chose to receive such information, and
subsequently you no longer wish to receive information about either our products and services or
those of third parties, notify us by e-mail. If you receive communications from us that you have
not agreed to, please reply to that message with the word Remove in the subject line, to
permanently remove your address from our database.

* If you choose to receive information from other companies we may sometimes, with your
permission, disclose your personal information those companies. We will only do so where those
companies have undertaken not to use your personal data for any purpose other than to provide
information to you. If you decide that you no longer want to receive information from a particular
company, you should contact that company directly. You should be aware that if you choose to
give any personal information to another company, the uses to which that information may be put
would be by that company's privacy policy. Our policy will no longer apply.
The Privacy and Electronic Communications (EC Directive) Regulations 2003.
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© Copyright 2008 - Active Recovery - All Rights Reserved.
The Gaia Cent for Holistic Therapy, 17 Frederick Street,
Loughborough, Leicestershire, LE11 3BH
email:
clinic@activerecovery.co.uk Tel: 01509 556101
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